All order over $49.95 (Tax and shipping and handling excluded) shipping to the contiguous U.S are qualified for free standard ground shipping via UPS of USPS.
Flat Rate Shipping
We are proud to offer flat rate shipping to all Domestic locations.
Domestic Shipping
Note:
All order over $49.95 (Tax and shipping and handling excluded) shipping to the contiguous U.S are qualified for free standard ground shipping USPS Priority Mail.
International Shipping:
** We are not responsible for any duties, taxes or additional charges that may be imposed by Customs.
Order Processing
Orders are processed within 12 hours of order placement.
Contingent upon stock availability, orders are shipped within 24 hours of processing.
After shipping, Order arrives within the time frame selected on the order forms. For expedited shipping ( UPS Next day, 2day and 3 day select), the select orders must be submitted by 11:00 AM( Central Standard Time). Otherwise it will be processed next business day.
Shipping Delays
We are not responsible for late delivery due to holidays, natural disasters, or Carrier delays. Please keep in mind that holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please email Jean@wigiwant.com
Cancellation Fees
For any shipments returned to us due to an incorrect address, refusal upon delivery, or cancellation after 24 hours of placing on order, there will be a 20% cancellation fee assessment. Shipping and handling charges are non refundable.
Back Orders
If the order item is not available, you will be placed on a priority waiting list. We will promptly ship item(s) upon arrival. In addition we will inform and update by Email with estimated arrival date. If back ordered item(s) are not received in a reasonable length of time, Please contact us 214-709-6304 or email at Jean@wigiwant.com
We are very much committed to deliver quality products; however, if the products are defective are wrong items, please E-mail us at Jean@wigiwant.com or fax to 214-380-9372
Costume wigs and clearance sale items are FINAL SALES.
1. If returned items(s) damaged or not in new condition, we will either refuse the item(s) or charge shipping and handling on your credit card and send item(s) back to you.
2. All sale and promotional items are eligible for exchange only.
3. All Clearance items are non refundable. All sales of clearance, price reduction and special deal items are final.